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Last updated: October 2026
Download the PDFThese Terms and Conditions ("Agreement") govern the purchase and installation of vinyl vehicle wraps and/or Paint Protection Film (PPF) by Insomnia Wraps, LLC ("Company") for the customer. By booking an appointment or submitting a vehicle for service, the Customer acknowledges and agrees to be bound by the terms outlined herein.
A 50% non-refundable deposit is required to secure your appointment. This deposit covers material ordering, scheduling, and setup. The remaining balance is due upon the completion of the service. Failure to pay the remaining balance upon completion may result in a lien on your vehicle.
Your appointment time is reserved specifically for your vehicle. Please notify us at least 24 hours in advance if you need to reschedule or cannot make your scheduled drop-off time. We understand emergencies happen but appreciate timely communication to avoid scheduling conflicts.
Late drop-offs without prior notice will incur the following fees:
Late drop-offs may impact the timeline for other appointments and services, so we strongly encourage timely arrivals.
In the event of a no-show or failure to notify us on the day of your scheduled appointment:
If you need to reschedule your appointment:
If a delay caused by the client shortens the project timeline, a rush fee may be applied on a case-by-case basis. The fee will depend on the total job cost and the specific circumstances. Rush fees are intended to cover additional labor, expedited materials, or any adjustments needed to meet the revised timeline.
Materials are ordered specifically for your project. Any changes to the color, finish, or scope of service after the deposit has been placed may result in additional charges. Please be mindful when making final decisions before the deposit is paid. We will confirm any updates to the costs before proceeding.
We value clear, timely communication and take pride in our work. Please assist us in staying on schedule by responding promptly to any inquiries and keeping us updated on any changes. This ensures that we can meet your expectations and deliver the best possible service.
Insomnia Wraps provides a 90-day Limited Warranty on installation-related defects such as lifting, peeling, or excessive wrinkling. Bubbling is also covered only when it results from installation errors such as trapped air or improper technique. Minor bubbling that may develop due to environmental factors or substrate irregularities is considered normal and not covered under warranty.
Insomnia Wraps is a certified installer and works directly with top-tier film manufacturers. Installations are completed using industry-standard procedures approved by these manufacturers. Claims of improper installation must be reported within 90 days, and Insomnia Wraps must be given the opportunity to inspect and repair any alleged issue.
The warranty does not cover:
Warranty claims must be submitted within 90 days and will be reviewed by an Insomnia Wraps installer. Repairs or reinstallations are performed at the sole discretion of Insomnia Wraps.
Any attempt to modify, remove, or repair the wrap or PPF by anyone other than Insomnia Wraps voids this warranty. So does the use of chemicals or pressure washers on the film.
To initiate a warranty claim under Section 3, the customer must:
Insomnia Wraps must be given the opportunity to inspect and repair the issue before any third-party involvement. Any repairs performed or attempted by third parties without written consent from Insomnia Wraps will void the warranty.
If a rewrap is required, the customer acknowledges that newly ordered material may not exactly match the original installation due to batch variation, fading, or print inconsistencies. This is a known limitation in the vinyl wrap industry.
Due to batch variation, fading, aging, or material discontinuation, newly ordered wrap film may not exactly match the original wrap. This applies to warranty work, paid repairs, partial rewraps, or enhancement services.
The customer acknowledges that visible differences in color, sheen, or texture may occur and do not qualify as defects or grounds for rework, chargebacks, or refunds.
To maintain your wrap or PPF, follow these guidelines:
Insomnia Wraps is not responsible for damage resulting from failure to follow these care instructions.
All vehicles are inspected upon arrival. Customers must disclose and document any pre-existing damage on the drop-off form. Insomnia Wraps is not responsible for any damage not listed prior to service.
Insomnia Wraps does not perform bodywork. Any rock chips, scratches, dents, or other imperfections on the vehicle surface may show through the wrap. These areas will not be repaired, filled, or smoothed prior to wrapping and may remain visible after installation.
While Insomnia Wraps takes care to maintain a clean installation environment, minor specks of dust or debris may sometimes become trapped under the film, especially in recessed areas or large panels. These do not qualify as defects and are considered normal within industry standards.
Insomnia Wraps does not guarantee that vinyl or PPF will not damage paint. We are not liable for paint issues that occur due to poor surface condition, repainting, flaking, oxidation, or underlying damage.
Minor imperfections, seams, edges, specks of dust, or adhesive lines are considered normal within industry standards and do not qualify as defects.
Any claims of physical damage must be supported by photo documentation at pickup or within 48 hours of delivery.
If material is out of stock, customers may:
Full payment is still due before vehicle release, regardless of completion status.
Premium wrap films typically last 3 to 5 years in Georgia climate conditions, but degradation may occur sooner depending on care, exposure, and environment.
PPF reduces small impacts but is not indestructible.
The following areas are not included in standard wraps unless specifically stated in the quote:
Only written quotes and invoices define the scope of work. Verbal discussions or social media posts do not override the signed agreement.
All payments are final and non-refundable, except as stated in Section 3.
Unauthorized chargebacks will be treated as fraud and may result in legal action.
This agreement is governed by the laws of Georgia. Disputes shall be resolved via binding arbitration in Forsyth County, GA.
Insomnia Wraps photographs vehicles before, during, and after service. By booking, the customer consents to this. See Section 21 for information about public sharing and social media use.
Vehicles left more than 5 days after job completion are subject to a $75/day storage fee. After 20 days, the vehicle may be considered abandoned and subject to a lien.
Insomnia Wraps is not liable for:
Maximum liability is limited to the amount paid for the service.
Some modern vehicles contain sensors and electronic systems that may trigger warning lights or fault codes when panels are removed, unplugged, or reinstalled during the wrapping process. While Insomnia Wraps takes every reasonable precaution, the customer understands that:
If a customer chooses to take the vehicle to a dealership or third party without allowing Insomnia Wraps the opportunity to resolve the issue first, Insomnia Wraps is not responsible for third-party diagnostics, dealership charges, or any resulting claims. In cases where dealership involvement is necessary, Insomnia Wraps reserves the right to manage the repair process directly, which may result in lower costs and better outcomes.
Insomnia Wraps regularly documents the wrap and PPF process for promotional and educational purposes. This may include photos, video recordings, or behind-the-scenes content featuring the customer’s vehicle. By booking services with Insomnia Wraps, the customer grants permission to film, photograph, and publish media content of their vehicle during and after service. This content may be used on websites, social media platforms (e.g., TikTok, Instagram, YouTube, Facebook), advertisements, and other promotional materials.
If the customer does not wish for their vehicle to appear in media, they must notify Insomnia Wraps in writing prior to the start of the project. Requests to remove previously published content are not guaranteed but will be considered upon reasonable request.
Insomnia Wraps aims to complete most full vehicle wraps within 7 to 14 business days, depending on the complexity of the vehicle and scope of work. However, certain vehicles, surfaces, or added services may require more time.
The following factors may extend turnaround time:
Partial wraps typically require less time than full wraps, but are still subject to shop scheduling and material delivery timelines.
Insomnia Wraps will provide updates during the process and make every effort to meet estimated timeframes. However, no guaranteed completion date is implied or promised, and delays will not be grounds for refunds or chargebacks. Insomnia Wraps is not responsible for providing or reimbursing any customer transportation, rideshare, rental, or lodging accommodations during the duration of the project, regardless of delays or extended timelines.
This document outlines the full terms of service provided by Insomnia Wraps and supersedes all prior communications. No changes are valid unless made in writing and expressly accepted by Insomnia Wraps.
Insomnia Wraps sends text messages to customers who provide their mobile number and check the text message consent box on our contact or quote forms. By opting in, you agree to receive text messages from Insomnia Wraps, including appointment reminders, confirmations, follow-ups on your inquiries, review requests, and promotional offers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.